Product not delivered
If the product has not been delivered by email or under Serial Keys within 24 hours of placing the order.
prodaja@spacenetgameshop.net Send an emailChoose the appropriate contact channel so that we can resolve your request as quickly as possible.
Online store only
SpaceNET Gameshop operates exclusively online. The registered addresses are not retail locations, and in-person order collection is not available.
Contact addresses
For faster assistance, contact us from the email address used for the purchase and include your order number.
Technical support
If the product was delivered but the code is invalid, the product does not work, or you are experiencing another technical problem.
podrska@spacenetgameshop.net Send an emailFormal complaint
To submit a formal complaint concerning a product or service.
reklamacije@spacenetgameshop.net Send an emailGeneral, business and legal enquiries
For general enquiries, business cooperation, legal matters and questions unrelated to an existing order.
admin@spacenetgameshop.net Send an emailTelephone and messaging apps
Telephone calls
+381 63 190 0188For telephone calls only
Messages only - calls are not accepted
Send a WhatsApp messageViber
+381 64 333 3385Messages only - calls are not accepted
Open Viber
Support hours:
Every day from 09:00 to 21:00 Central European time
Registered traders
SpaceNET Gameshop operates through the following registered traders:
SPACENET GAMESHOP - Serbia
Tax ID: 111645681 | Registration number: 65563916 | Slave Kovića 33, 15350 Bogatić, Serbia
SPACENET GAMESHOP LTD - United Kingdom
Company number: 14597999 | 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom
The trader responsible for the transaction, payment collection and invoice is displayed when the payment method is selected and on the issued invoice.